Business Protocol and Etiquette: Professional Conduct, Work Ethics, and Social Graces
21 July 2027 | Onsite at Novel Hotel Manila, 8:00AM to 5:00PM | Php5,200.00
Strengthen your professional conduct by applying appropriate workplace etiquette, business communication practices, and ethical decision-making. Learn how to create positive first impressions, navigate professional interactions, and represent yourself and your organization with credibility and respect.
Training Objectives:
At the end of this training, participants are expected to:
Demonstrate proper etiquette in three (3) workplace scenarios
Identify appropriate responses to two (2) ethical dilemmas
Create a five-point professional conduct checklist
Target Participants: All employees, client-facing staff, executive assistants
Topics:
Professional etiquette and first impressions
Business meetings and correspondence
Social and cross-cultural protocols
Work ethics and ethical decisions
Scenario practice and commitments
Inclusions:
e-Certificates | Digital Handouts
Recommended to be taken with a series of complementary programs that includes:
Professional Presence and Personal Branding: Building Credibility and Influence at Work
Confident Communication: Assertive Interpersonal Communication at Work
The Professional Mindset: Work Attitude and Values Enhancement