Confident Communication: Assertive Interpersonal Communication at Work
6 October 2027 | Onsite at Novel Hotel Manila, 8:00AM to 5:00PM | Php5,200.00
Learn how to express ideas, communicate boundaries, and address disagreements with clarity, confidence, and respect. Through practical role-plays, develop assertive communication techniques that help manage difficult conversations, resolve workplace conflicts, and maintain professional relationships.
Training Objectives:
At the end of this training, participants are expected to:
Use an assertive message structure in two (2) role-plays
Practice a constructive disagreement with specific feedback
Prepare a script for one (1) real workplace conversation
Target Participants: New and first time managers, supervisors
Topics:
Communication styles and self-awareness
Assertive language and boundaries
Listening and empathy
Difficult conversations and conflict
Role-play and personal action plan
Inclusions:
e-Certificates | Digital Handouts
Recommended to be taken with a series of complementary programs that includes:
Emotional Intelligence at Work: Building Trust, Empathy, and Psychological Safety
Powerful Presentations: Public Speaking with Confidence and Impact
Business Protocol and Etiquette: Professional Conduct, Work Ethics, and Social Graces