Emotional Intelligence at Work: Building Trust, Empathy, and Psychological Safety
20 October 2027 | Onsite at Novel Hotel Manila, 8:00AM to 5:00PM | Php5,200.00
Understand how emotions influence workplace behavior, relationships, and decision-making while developing strategies for self-awareness and emotional regulation. Learn to practice empathy, build trust, and contribute to an environment where people feel respected and comfortable raising concerns or sharing ideas.
Training Objectives:
At the end of this training, participants are expected to:
Identify three (3) emotional triggers and response strategies
Demonstrate empathic listening in two (2) scenarios
Commit to two (2) behaviors that encourage respectful speaking up
Target Participants: New and first time managers, supervisors
Topics:
Emotional self-awareness and regulation
Empathy and social awareness
Trust and respectful feedback
Psychological safety in daily interactions
Team commitments and reflection
Inclusions:
e-Certificates | Digital Handouts
Recommended to be taken with a series of complementary programs that includes:
Confident Communication: Assertive Interpersonal Communication at Work
High-Impact Coaching & Mentoring: Driving Performance through Conversations
The Professional Mindset: Work Attitude and Values Enhancement