Assertive Communication
15 July 2026 | Online via Zoom, 8:00AM to 12:00PM | Php1,100.00
This training empowers participants to communicate their thoughts, needs, and feedback clearly and respectfully — balancing confidence with empathy. Through interactive exercises and real-life simulations, attendees practice expressing themselves assertively without aggression, while maintaining professionalism. The result: healthier communication dynamics, fewer misunderstandings, and stronger interpersonal relationships at work.
Training Objectives:
At the end of this training, participants are expected to:
Understand the assertive communication framework, including rights, boundaries, and communication styles.
Practice assertive communication through role-plays, dialogue simulations, and case-based exercises.
Complete a communication action plan identifying real workplace conversations where they will apply assertiveness techniques.
Target Participants: All Levels
Topics:
Assertive vs. Passive/Aggressive Styles – Explains the assertiveness framework and its workplace importance.
Assertive Language and “I” Statements – Teaches respectful, clear self-expression.
Assertion in Challenging Situations – Exercises handling criticism, saying no, and negotiating.
Role-plays: Assertiveness in Real Scenarios – Group simulations to develop confidence.
Communication Improvement Plan – Participants select specific conversations to apply assertive techniques.
Inclusions:
e-Certificates | Digital Handouts
Recommended to be taken with a series of complementary programs that includes:
Conflict Management
Critical Thinking, Problem Solving, and Decision-making Skills
KISS: Concise and Coherent Communication
Effective Business & Technical Writing